Meet Rebecca Marchment, the owner of the Wet-seal Western Melbourne franchise. After years of dedication behind the scenes, Rebecca has stepped into the spotlight, bringing her expertise and passion to the forefront as one of the few female franchise owners in the waterproofing industry.
Rebecca’s journey with Wet-seal began several years ago when she joined the team as an employee. Her commitment to learning every facet of the business, combined with her office management and communication skills), paved the way for her recent purchase of the Western Melbourne franchise. Her transition from team member to franchise owner is a testament to her hard work and the respect she has earned within the company.
As an experienced office manager with on site waterproofing experience, Rebecca brings a unique perspective to her role. Her technical knowledge and hands-on experience ensure that she not only leads her team effectively but also upholds the highest standards of service that Wet-seal is known for. Her ability to understand the intricacies of waterproofing projects, from the initial assessment to the final application, makes her a trusted advisor to her clients.
Under Rebecca’s leadership, the Western Melbourne franchise is set for growth. She is committed to expanding the business and continuing to provide the highest quality waterproofing solutions and excellent customer service to homeowners and builders in the region.
“Things I like about Wet-seal include the support from neighbouring franchises; they’re always happy to help out another franchise when needed with work or advice. The technical support is great, and the help from them in keeping us up to date on code changes and explaining them to us is invaluable. Additionally, the quality of the stock is excellent.
The experienced and knowledgeable staff at head office are always happy to help with any questions or concerns. It’s great to be part of such a supportive network”